Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period lasts fourteen days from the day on which you or a third party named by you, who is not the carrier has taken possession of the goods. To exercise your right of withdrawal, you must

Sonnenschutz Riese®
Sonnenschutz Riese GmbH
> Altenburger Straße 21/2
04626 Schmölln


inform us by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the enclosed sample revocation form for this purpose, which is however not mandatory.

It is sufficient to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period in order to comply with the withdrawal period.

Consequences of withdrawal
If you revoke this contract, we shall refund all payments we have received from you, including delivery costs (with the exception of order values below 40€ and additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return the goods immediately and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract to our postal warehouse.

Sonnenschutz Riese GmbH
Altenburger Straße 21/2
04626 Schmölln

The time limit is met if you send the goods before the expiry of the period of fourteen days.

You bear the direct costs of returning the goods.

You shall only be liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.

Exclusion from the right of withdrawal
The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer. As well as damage caused by improper / incorrect handling, in particular also by non-observance of our operating instructions do not constitute grounds for complaint. Furthermore, in the case of new or repeat orders, slight color and structure deviations in the fabric may occur. This is also no reason for complaint.

Sample revocation form
Download: Sample revocation form